Refund Policy

Thank you for visiting this page. At iWebinarz, customer satisfaction is our top priority. We strive to deliver high-quality webinars and digital products, and to ensure transparency, we have designed a simple and clear refund and cancellation policy to build your confidence in our services.

Please review the policy below:

1. Refund Policy

1.1 Full Refunds (100%)

You are eligible for a full refund under the following circumstances:

  • If a Live, On-Demand, or Pre-Recorded webinar is cancelled by iWebinarz due to unforeseen circumstances such as:

    • Technical issues

    • Natural calamities

    • Speaker unavailability or related issues

  • If you cancel your registration at least 48 hours prior to the scheduled webinar time.

Note:
No refund requests will be accepted if cancellation is made less than 48 hours before the scheduled webinar.

1.2 Partial Refunds

Partial refunds apply to combo packages or bundled offers, which may include:

  • Live webinars

  • Pre-recorded webinars

  • Digital downloads

  • PDF transcripts

  • Other related products

Refund terms for combo purchases:

  • If the entire combo is unused and cancelled, you are eligible for a full refund.

  • If you have accessed or used any part of the combo, the value of the consumed products will be deducted, and the remaining balance will be refunded.

2. Cancellation & Rescheduling Policy

  • iWebinarz reserves the right to cancel or postpone any webinar (Live, On-Demand, or Pre-Recorded) due to unforeseen circumstances.

  • You may cancel your webinar registration up to 48 hours before the scheduled session.

3. Exchange / Transfer Policy

We offer flexibility to swap or exchange your webinar with another available session on our platform, subject to the following conditions:

  • If the new webinar is priced equal to your original purchase → No additional cost

  • If the new webinar is priced higher → You must pay the price difference

  • If the new webinar is priced lower → The difference will be refunded to you

4. Non-Refundable Cases

Refunds or cancellations will not be applicable in the following situations:

  • The webinar or product has already been accessed, attended, or used

  • Digital products have been downloaded or accessed via provided links

  • Physical products (if any) have already been shipped

5. Contact for Refunds & Queries

For any questions, refund requests, cancellations, or exchange-related queries, please reach out to us:

support@iwebinarz.com